However, with the
significant costs involved not only in the additional monthly
payroll, but in the training and the degraded performance of
your primary medical receptionist during the training period,
this option would have to be weighed out based on whether it
would be a sound financial investment in the long run to acquire
another front desk receptionist. You could stop accepting new
patients. This option is chosen by many medical practices that
have enough of a regular client base where the financial bottom
line will not be affected in the long run. While preventing
new patients from obtaining services from you may increase the
effectiveness of your medical receptionist, it may ultimately
negatively affect your bottom line in the long run.
Keeping pace with your current patient list while accepting
new patients will help your medical practice to grow; though
some doctors would simply prefer to work with a smaller number
of regular patients for a variety of reasons. You could hire
a virtual receptionist. Hiring a virtual receptionist is a new
idea to many doctors, but this method is proven to improve the
overall performance of their medical practices. When hiring
addition front desk staff is not an option for financial reasons
and you really don't want to limit your ability to take on new
patients;
a virtual medical receptionist could help take some of the excess
workload off from your primary front desk receptionist while
being much more affordable, and dependable, than hiring another
front desk receptionist for your medical practice.The bottom
line is this: a medical receptionist can only do so many things
at the same time. If your medical practice is growing to the
point where one front desk receptionist is not enough to handle
the needs of your business, looking for the services of a virtual
receptionist might just be the most affordable solution to help
your current receptionist be more effective in their daily tasks.About
the Author This article is number two in a series By Andy Press
about Medical
Receptionist, Answing Service and Online
Scheduling. Additional resources and articles written
by Andy Press related to Medical
Practices Efficiency are accessible on line.
